Frequently Asked Questions

Have a question? Check out our list of frequently asked questions below. If you still can't find what you're looking for, give us a shout by emailing us through our online contact form and we'll get back to you as soon as possible.

Where is Swan Song Guitars?
The Swan Song Guitars shop is located in Rimrock, Arizona, where the climate is dry, moderate, and perfect for electric guitar building.

Who builds my Swan Song bass?
Your Swan Song bass guitar will be handcrafted by luthier, Nelson Joyce. Nelson has been taking electric guitars apart and putting them back together again since he was 14 years old. After finishing his formal education in the Art of Guitar Making at Robert-Venn School of Guitar Building in 2004, Nelson started Swan Song Guitars and has been building beautifully-crafted electric bass guitars ever since. When you buy a Swan Song Guitar, you get a finely crafted instrument made just for you.

Are CNC machines used in the production of Swan Song bass guitars?
We try to do everything by hand, but for really custom projects, we will use a CNC job for some of the more detailed work.

Can I visit the Swan Song guitar shop?
Sure, we'd love to give you a tour of the shop if you're ever in Rimrock, AZ. Drop us an email through ouronline contact form to schedule your visit.

I'm having a problem with my Swan Song bass. What do I do?
We take great pride in the quality of every instrument we build. If you're having a problem with your Swan Song bass, we want to know about it. Shoot us an email through our online contact form describing the issue you are experiencing and a member of our team will get back to you as soon as possible.

Where can I play a Swan Song bass?
Contact us through ouronline contact form and we will let you know where you can play a Swan Song bass.

Your prices are quite reasonable. How do you keep the price so low?
Our bass guitars are affordable without sacrificing quality. Our overhead is low so we are able to keep our prices reasonable. By selling our instruments direct-to-customer, we cut out the extra middleman costs and we pass those savings right on to you. That's just how we roll. We believe that brilliantly crafted instruments should be within reach to anyone who loves playing music.

Can I become an endorsee?
We love having bad ass endorsees to help spread the word about Swan Song electric guitars. If your'e interested in in becoming an endorsee, drop us an email through ouronline contact form and we will get back to you as soon as possible.

How long does it take to do a custom build?
A custom build can take anywhere from 25 - 50 hours, so we're talking two-four weeks, depending. If you are interested in a custom build, submit a request via our Custom Quote form and we can give you a more specific idea of how long your build will take.

Who makes Swan Song's strings?
We use Curt Mangan strings. And we love them.

I'm ready to own a Swan Song bass. What do I do?
If you're ready to join the ranks of other satisfied Swan Song guitar owners, visit our Shop section now to pick out the model of your choice and place your order online. For those with a more custom tastes, you can request a quote for a custom build here and we will get back to you as soon as possible.

I like what I see on the website but would like a few special options. Is that possible?
Totally. We love doing custom builds. If you are looking for something a little more custom than our standard models, you can request a quote for a custom build here and we will get back to you as soon as possible.

How do I buy my Swan Song bass?
If you're ready to join the ranks of other satisfied Swan Song guitar owners, visit our Shop section now to pick out the model of your choice and place your order online. For those with a more custom tastes, you can request a quote for a custom build here and we will get back to you as soon as possible.

I have other questions that aren't listed here.
We're sorry you didn't find what you are looking for here, but we want to help! Send us an email through our online contact form with your question and we will get back to you as soon as possible. Thank you for considering Swan Song Guitars for your next bass purchase!